Rentrax is always developing useful new rental software features.
Find out all the features of our online rental software on this detailed resource. Click on each of the dropdowns below to learn more about the features, including online booking, e-waivers, inventory tracking, and much more. If you have any follow-up questions, please feel free to get in touch or to schedule a free demo.
Rentrax added the capability to restrict the number of bookings within a specific time period. This feature will help operators comply with COVID regulations by reducing the number of customers visiting their store at intervals of 15 mins, 30 mins, 45 mins, and an hour.
This helps you, your employees, and your customers to be prepared and save time.
Rentrax clients can put their instance in a Parked state during the Off-Season. While in the Parked state, their instance will still be fully available with minimal cost.
This feature is great for seasonal businesses which hibernate a couple of months in a year.
Also, it helps new clients to sign up early and work on setting up their online store, go through the learning curve with peace of mind, and get ready for their season with no rush.
Access your online store from anywhere you have access to the internet on any computer or mobile device.
All transactions happen in Secure Sockets Layer (ssl) environment.
Manage your subscriptions, update your profile, see your invoices, and much more using your secure portal.
Add different activity types (bike, ski, water sports, and so on) to your account and manage each subscription Individually.
Use the system using a native mobile app even when you don’t have access to computers.
Your walk-in customers can place rental orders on a tablet or on any device you provide.
Integrated with most popular payment processors to process Card Present Payments.
Validate your customers’ credit cards when they place orders.
Let your business run even when you are asleep. Your customers can place orders 24/7 using any device.
Accept orders over the phone and send the waiver to your customers to sign.
Keep track of all your inventory, including the items that you do not charge your customers for.
Let your customers purchase some items while they place their rental orders.
No need to process and keep a paper trail; everything including signed waivers can be stored online.
Do not lose even small amounts. You can quickly sell small items like big stores do.
Add ad-hoc items to an order on the fly and re-use it when needed.
Your online reservations can be set to pending your review or approval. Alternatively, they can be automatically approved; whatever way works better for your business.
Draft your own customized email body that your customer may receive after placing an order.
Define different roles in your organizations with required access level and assign your employees to specific rules, and even track their performance.
Automatically charge your customers if they return the rental items late.
Accept many people in one order, and have freedom of returning their items in different time periods and let everyone pay for himself.
Run multiple reports to monitor your store performance and reconcile transactions.
Don’t waste your money on marketing channels that are not effective. Define different promotions and deals, and track each deal’s performance, manage your marketing budget more effectively.
Accept multiple participants in one order yet have each participant to sign their own waiver.
Accept multiple renters in one order and collect each renter’s specific information (such as height and weight) separately.
No need to lookup for DIN number for Ski binding setup. Let Rentrax calculate it more accurately and record it in the order which will be confirmed by your customer.
Sometimes you need to sell one of the rental items. For example, a customer might like one piece of equipment, and you need to take it out of rental inventory and sell it. With Rentrax, you can change the item’s status to sale, create an SKU number/ barcode and do the transaction.
Rental items do not live forever. You can define the ‘end of life’ for items, retire an item, and put that on sale, updating the inventory automatically.
Run different reports on your inventory, products, deals and much more. Find out which items are your best sellers and what works best for your business.
See clearly what is available, and when. Directly place an order while looking at the availability on the calendar. You can setup different calendar views for the back-end and for customers.
Set up automated email and SMS notifications and reminders to be sent to your customer before their order starts or ends. Even send them a Review request.
As a security measure, take a customer’s ID in custody and be reminded to give it back when they return the rental items.
If you have multiple stores, you can easily manage the rent orders and inventory separately at each location.
If you need to know some specific information about your customers to be able to assign the right product to them, you can define some variables and have your customers provide answers.
Deliver items to your customers’ location and charge them based on postal code, distance, or just a flat rate.
Easily scan your item’s code when items are being checked out or in.
Define different pricing for normal, low, and high seasons and apply it to different times, weekends or special occasions. Let the system calculate invoices accordingly.
When renting out items that use fuel, you can record the gas level of the rental item when items are being checked out or in.
When relevant, you can record the mileage of rental items when they are being checked out or in.
Take photos of the rental item before delivering it to the customer and attach those to the order.
Define rental fleet service requirements based on number or duration of rentals and let Rentrax notify you when service is due. Keep all service records at your fingertips.
Define your insurance policy and bundle it to your product as an opt in or opt out option.
Scan or swipe customer Driver Licence and keep the information in the customer’s profile.
